Shipment:
Processing Time:
Please note that we require 0 to 1 working days (Mon-Fri) on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible.
Transit time:
Once your order is dispatched, depending on your region, estimated delivery time is between 5 to 9 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
Delivery:
As our services are only available in the US, we only accept US customer orders and delivery requests. All orders would be dispatched through USPS and US Amazon Logistics.
Delivery & Tax Fee:
We offer free delivery services among the US.
Tax Fee arising therefrom would be brone by us.
Tracking your order:
You will receive a confirmation email containing a tracking number and a link to follow the journey of your package.
Please allow 1 to 3 working days for the tracking information to be sent.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at Escalier_official@outlook.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order, you are responsible for the cost of return shipping. Please refer to our Returns & Exchanges for further information on how to make a return.
Lost/Stolen Packages:
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our delivery tracking number comfirmation email. If you have any further questions on how to do this please reach out to our customer support team at Escalier_official@outlook.com.
Updated July 5 2024
Best Regards
https://escalier.online